Your safety and serenity are our top priority. In light of recent events regarding COVID-19, we have made some important updates to your shopping experience to ensure a safe and healthy environment for our guests, as well as our team. Unfortunately, walk-in appointments and regular shopping hours are unavailable at this time.

To complete a PRATIMA Skincare pickup order:

• Please send an email to customercare@pratimaskincare.com including the products and quantity you wish to purchase
• Once payment is received, your order may take up to 5 business days to process for pickup
• Once your order is ready for pick up, a PRATIMA representative will contact you with instructions. 

For questions, recommendations or information about PRATIMA Spa services, please call (212) 581-8136 or email info@pratimaspa.com.